Make your digital system work optimally: processes first
In the digital transformation, organisations are using digital systems to meet the demands of modern times. But a digital system cannot...
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DIGITAL TRANSFORMATION EXPERTS
Erik Hartman
Oct 173 min read
Process management is more than just describing processes "as is".
It's something I see frequently when I come to advise an organisation or when I have students in a BPM training: they are busy busy busy...
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Erik Hartman
Oct 13 min read
Process management in your digital maturity
Processes are an integral part of an organization's digital maturity. The better the processes are set up and measured and optimised, the...
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Erik Hartman
Sep 232 min read
Processes: the white engine of every digital transformation
There is a lot of talk about digital transformation. The emphasis is often too much on technology. Fortunately, there are more and more...
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Erik Hartman
Apr 114 min read
Stop 'pulling diamonds' today
"What is your process?" That is one of the first questions I ask professionals I interview in my assignments. They often either don't...
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Erik Hartman
Apr 23 min read
New-style process management: connect the customer process with the organisational process
A good organisational process delivers customer value. So it is advisable to connect the customer process with the organisational...
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Erik Hartman
Mar 283 min read
Make your process improvement strategic with these six steps
An organisation floats on processes. They deliver the value for the customer or citizen from which the organisation derives its right to...
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Erik Hartman
Mar 254 min read
Trends in digital process management
In recent years, business process management (BPM) has taken off enormously. There are several trends in Business Process Management that...
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Erik Hartman
Mar 204 min read
BPM as a cornerstone for any digital transformation
Many organisations are in the process of a digital transformation or are considering it. Often these transformations are...
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Linda Francis
Mar 193 min read
Training process management as the foundation for your digital transformation.
The four-day 'Business process management' training starts on April 16th. This is an excellent opportunity to learn how you, as a...
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Erik Hartman
Apr 17, 20233 min read
What management can already learn from deploying AI in the organisation
In the AI hype, you might forget that artificial intelligence has been deployed by organisations for years. There are already important...
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Erik Hartman
Apr 5, 20233 min read
Information without a process is like a fish without water
Information professionals have quite a tendency to deal only with 'their' documents, records, content, data, video or any other form of...
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Erik Hartman
Jan 19, 20233 min read
Combine Design Thinking, Lean, and Agile in your digital transformation
In their search for digital transformation, organisations often use a methodology to solve their problem. But just as often, that...
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